Last updated: June 8, 2026
These Terms of Service ("Terms") govern your access to and use of services provided by sHosting("we," "us," or "our"), including our website, billing area, service panel, and any free or paid hosting-related services we provide.
By ordering, accessing, or using our services, you agree to these Terms. If you do not agree, do not use our services.
sHosting is an independently operated hosting service. At this time, we offer Minecraft server hosting with a current free plan, plus related billing, support, and service management tools. Paid plans and additional service offerings may be introduced later.
By using our services, you represent that:
You must notify us promptly if you become aware of unauthorized access, abuse, or a security incident involving your account or services.
Orders and signups may be reviewed before activation. We may accept, reject, delay, suspend, or cancel an order or account if we reasonably believe it presents fraud, abuse, operational, legal, or security risk.
Provisioning times are estimates only unless explicitly stated otherwise. Service availability may vary due to maintenance, upstream issues, abuse handling, failures, capacity limits, or events outside our control.
Unless we explicitly state otherwise, our services are provided on an "as available" and "as is" basis.
Paid services ordered through our billing area may be subject to recurring billing. By purchasing a recurring service, you authorize us or our payment providers to charge the applicable fees for renewals unless the service is cancelled before the renewal date.
You agree that:
If a payment fails or is reversed, we may suspend affected services until payment is resolved.
Chargebacks, payment reversals, or other payment disputes may result in immediate suspension or termination of the affected account and services. We may refuse future service, withhold reactivation, and retain related records until the dispute is fully resolved.
We offer a seven (7) day refund window on paid products we directly sell. Our separate Refund Policy explains how refund requests work and any limitations or exceptions.
By purchasing our services, you agree that refund requests will be handled according to that Refund Policy.
You may not use our services for unlawful, abusive, harmful, or fraudulent activity. Your use of our services is also subject to our separate Acceptable Use Policy, which forms part of these Terms.
We may investigate suspected abuse and take action without prior notice where necessary to protect our infrastructure, customers, or third parties.
You are solely responsible for the data, software, content, bot code, server files, worlds, configurations, domains, applications, and activity associated with your services.
You are responsible for ensuring that you have the rights and permissions necessary to:
We do not pre-screen all customer content and are not responsible for content uploaded, stored, transmitted, or made available through customer services.
We may suspend, restrict, or terminate any service or account if:
In urgent cases, including abuse, chargebacks, fraud, or active security incidents, we may suspend or terminate services immediately and without advance notice.
We may also terminate services for convenience, abuse handling, or service discontinuation with at least seven (7) days' notice where practical.
Suspension or termination for abuse, fraud, or payment disputes may be permanent and may make you ineligible for future services.
Unless we explicitly promise a backup service for a specific product, you are solely responsible for maintaining your own current and recoverable backups.
We are not liable for loss of data, corruption, deletion, failed backups, or restoration issues, regardless of cause.
We will make reasonable efforts to provide support for services we offer, but we do not guarantee any specific response time unless explicitly stated elsewhere.
Support is limited to the scope of the purchased or assigned service. We may decline support requests that are outside that scope, abusive, or unrelated to services we provide.
Our services may rely on or integrate with third-party software, infrastructure, payment processors, billing systems, control panels, analytics tools, or upstream providers. We are not responsible for the independent acts, outages, policy changes, or failures of third-party providers.
Your use of third-party services may also be subject to those providers' separate terms and policies.
To the maximum extent permitted by law, our services are provided without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
We do not guarantee that services will be uninterrupted, error-free, perfectly secure, or suitable for every use case.
To the maximum extent permitted by law, sHosting will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business, goodwill, or data.
To the maximum extent permitted by law, our total liability arising out of or related to the services or these Terms will not exceed the amount you paid us for the affected service during the three (3) months immediately preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless sHosting from claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising from or related to your use of the services, your content, your violation of these Terms, or your violation of any law or third-party right.
We may update these Terms from time to time. The updated version becomes effective when posted unless otherwise stated. If a change materially affects paid services, pricing, or customer obligations, we will provide at least seven (7) days' notice before the change takes effect where practical.
Continued use of the services after an update becomes effective constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us at legal@shosting.tech.